Privacy Policy

Last updated: 9 August 2026

Sunlessandbeauty Pty Ltd (“Sunlessandbeauty”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, submit an enquiry, complete an advertising lead form or communicate with us.

1. Personal information we collect

We may collect personal information including:

Your name
Business or company name
Email address
Telephone number
State, suburb or location
Information about your business, premises or equipment requirements
Products or services you are interested in
Information contained in your emails, enquiries or other communications
Website usage information, including your IP address, browser type, device information and pages visited

Please do not submit health information or other sensitive personal information through our website or advertising lead forms.

2. How we collect personal information

We may collect personal information when you:

Complete a contact or enquiry form on our website
Submit a lead form through Google Ads or another advertising platform
Contact us by telephone, email or social media
Request product information, pricing, finance or rental information
Purchase, rent or enquire about equipment
Subscribe to marketing communications
Visit or interact with our website

We may also receive information from service providers, advertising platforms, referrals or publicly available business sources where permitted by law.

3. Why we collect and use personal information

We may use your information to:

Respond to enquiries and contact you about your request
Provide product information, quotations and proposals
Discuss equipment sales, rental, finance, installation or servicing
Arrange demonstrations, deliveries, installations and customer support
Maintain customer and business records
Improve our website, advertising, products and services
Send relevant product updates or marketing communications where permitted
Meet our legal, accounting and regulatory obligations
Protect our business and prevent fraud or misuse

Providing personal information is voluntary. However, we may be unable to respond to your enquiry or provide the requested service if you do not provide the necessary information.

4. Google Ads and online lead forms

If you submit information through a Google Ads lead form, Google may collect and process that information before providing it to Sunlessandbeauty.

We use information submitted through advertising lead forms to respond to your enquiry and provide information about relevant products and services. Google’s handling of information is also governed by Google’s own privacy policy.

Submitting an enquiry does not obligate you to purchase a product or service.

5. Cookies, analytics and advertising

Our website may use cookies and similar technologies to:

Operate and secure the website
Understand how visitors use the website
Measure advertising performance
Improve website content and user experience
Present relevant advertising

We may use services such as Google Analytics and Google Ads. These services may collect information about your device, browser and interaction with our website.

You can control or disable cookies through your browser settings. Disabling cookies may affect some website functions.

6. Direct marketing

We may contact you about products, equipment, promotions or services that we reasonably believe may interest you, where permitted by law.

You can opt out of marketing communications at any time by using the unsubscribe option provided or by contacting us. Opting out of marketing will not prevent us from responding to an active enquiry or sending necessary service communications.

7. Disclosure of personal information

We may disclose personal information when reasonably necessary to:

Our employees, contractors and authorised representatives
Website hosting, email, customer-management and technology providers
Advertising and analytics providers
Delivery, installation and servicing providers
Finance providers or brokers when you request finance information or assistance
Professional advisers, insurers, accountants or legal representatives
Government authorities or regulators when required by law

We do not sell personal information to third parties.

8. Overseas service providers

Some technology, hosting, analytics, advertising or communication providers may store or process information outside Australia.

The locations used by these providers may change and may include the United States and other countries in which their systems or service providers operate. We take reasonable steps to work with reputable providers and protect personal information in accordance with applicable privacy requirements.

9. Storage and security

We take reasonable administrative, technical and physical measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

No internet transmission or electronic storage system is completely secure. We cannot guarantee absolute security, but we take reasonable steps appropriate to the nature of the information we hold.

We retain personal information only for as long as reasonably required for our business, legal, accounting and regulatory purposes. When information is no longer required, we take reasonable steps to delete or de-identify it.

10. Accessing or correcting your information

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

Please contact us using the details below. We may need to verify your identity before processing your request. In some circumstances, access may be limited where permitted or required by law.

11. Privacy complaints

If you have a question or complaint about how we handle personal information, please contact us using the details below.

We will review your complaint and aim to respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner through www.oaic.gov.au.

12. Third-party websites

Our website may contain links to manufacturers, social-media platforms or other third-party websites. We are not responsible for the privacy practices or content of those websites. You should review their privacy policies before providing personal information.

13. Changes to this policy

We may update this Privacy Policy when our practices, services or legal obligations change. The current version will be published on our website with its most recent update date.

14. Contact us

Sunlessandbeauty Pty Ltd

Email: info@sunlessandbeauty.com

Telephone:61 395551736

Website: www.sunlessandbeauty.com.au